FAQs

Company
Why is Ammoglow better than competitors?
Ammoglow blends bold design, durable materials, and street-edge confidence. We specialize in high-shine Cuban links, rope stacks, and signature pieces that stand out—crafted to deliver premium quality without the crazy markup.
Is Ammoglow jewelry produced ethically?
Yes. All of our jewelry is produced with strict quality standards in facilities that adhere to ethical labor and environmental practices.
Where can I find Ammoglow reviews?
You can read verified customer reviews on each product page and on our Trustpilot and Instagram community highlights.
How do I contact customer support?
Email us anytime at support@ammoglow.com and our team will get back to you within 24–48 hours (excluding weekends).
Does Ammoglow have an affiliate or ambassador program?
Yes! Apply to join our affiliate program here. Earn commission by sharing your shine.
What does Ammoglow mean?
Ammoglow stands for ammunition + glow. Our jewelry is designed to be your weapon of style—bold, powerful, and built to shine through the grind.
Returns + Exchanges
What is Ammoglow’s return policy?
We offer 14-day returns on unworn items in original condition. Visit our Returns Portal to start your return.
What if my ring size changes?
If you ordered the wrong size, reach out within 14 days of delivery and we’ll help you exchange it.
How do I initiate a return or exchange?
Use our Returns Center to start a return. Enter your order number and follow the steps.
How do I initiate a return outside the U.S.?
International customers can also use the Returns Center, but return shipping costs are the customer’s responsibility.
How long is my return/exchange going to take?
Once we receive your item, processing may take 3–5 business days. You’ll receive confirmation once your return is complete.
How long does it take for my refund to process?
Refunds are issued to your original payment method within 3–5 business days after we receive your return.
How do I return a gift?
Contact our support team with the order number and we’ll assist you with a gift return or store credit.
Orders + Shipping
How do I track my order?
After your order ships, you’ll receive an email with tracking details. You can also track it from your account page.
How long does shipping usually take?
Standard U.S. shipping takes 3–7 business days. Expedited options are available at checkout.
Does Ammoglow ship internationally?
Yes—we ship to many countries worldwide. Rates and delivery times are shown at checkout.
How do I qualify for free shipping?
Orders over a set threshold (shown at checkout) qualify for free standard shipping in the U.S.
Can I expedite my shipping?
Yes. Expedited options like 2–3 day shipping are available at checkout.
What if I want to change or cancel my order?
If your order hasn’t shipped yet, contact us immediately. Once it ships, we can no longer cancel it.
If I ordered multiple items, will they all arrive at one time?
Yes, all items typically ship together unless otherwise noted on the product page.
Does Ammoglow ship to APO, FPO, or PO Boxes?
Yes, we ship to all APO, FPO, and PO Box addresses via USPS.
What happens if my order is returned to sender?
We’ll contact you to confirm your address and arrange reshipment. Reshipping fees may apply.
Which days does Ammoglow deliver packages?
We ship Monday–Friday. Delivery days depend on your local carrier.
Does Ammoglow ship orders to the UK?
Yes, we ship to the UK. Duties or VAT may apply based on your local regulations.
Products + Fit
Does Ammoglow sell solid gold jewelry?
No—we specialize in high-quality 18k gold-bonded and 925 sterling silver pieces designed for long-lasting shine.
What makes Ammoglow's chains so special?
Our chains are made with bold style, weight, and shine in mind—using only premium stainless steel, 925 silver, and real gold plating.
Are Ammoglow chains made with real gold and silver?
Yes. Our gold pieces are bonded with real 18k gold, and our silver chains are crafted with solid 925 sterling silver.
Are the gram weights on jewelry exact, or do they vary?
Weights listed on product pages are approximate and may vary slightly due to size or finish.
What is the difference between gold bonded vs gold plated?
Gold-bonded jewelry has a thicker, more durable layer of real gold than standard gold plating, making it more long-lasting.
How do I care for my Ammoglow chain?
Use a soft cloth to wipe down after wear. Store in your Ammoglow pouch and avoid harsh chemicals.
How do I know which size/length chain is best for me?
Check our Size Guide for tips on chain lengths and how to measure your fit.
Can I get my chain wet?
While our chains are water-resistant, we recommend avoiding chlorine, saltwater, and chemicals to preserve shine.
Can I work out in my chain?
Light activity is okay, but sweat and friction can dull the finish. For long-term care, we suggest removing before workouts.
Can I personalize my jewelry?
Currently, we don’t offer custom engraving, but we’re working on expanding personalization options.
Will the gold-bonded chains irritate my neck?
Our chains are nickel-free and hypoallergenic, designed to be safe for most skin types.
Does Ammoglow sell chains for women?
Yes—we offer a full line of women’s chains, bracelets, and Iced Out pieces in our Women’s Collection.
Does Ammoglow only sell chains?
No—we also offer rings, bracelets, pendants, and accessories.
Does Ammoglow sell chains for kids?
Not at this time—our pieces are designed for adults, with sizing starting at 16".
How do I set up my watch? / Do you have watches?
(Coming soon—no current watch collection at launch.)
Payments
How do I send a gift card?
You can purchase and send an Ammoglow digital gift card via email at checkout.
Does Ammoglow offer discounts or coupons?
We offer limited-time promotions. Sign up for SMS/email to get exclusive drops and offers.
When can I expect my refund?
Refunds are issued within 3–5 business days of receiving and approving your return.
How do I check out with Shop Pay?
Select Shop Pay at checkout for fast, secure payment using your stored info.
How does the Shop Pay payment plan work?
You can split your total into 4 interest-free payments using Shop Pay Installments (subject to approval).
What happens if I miss a payment?
Shop Pay will notify you. Late payments may result in fees depending on the lender.
Can I return or exchange a product I purchased using Shop Pay?
Yes—Shop Pay orders follow the same return and exchange policy.